These Terms and Conditions govern your use of HG Group's services and website. By engaging our services or using our website, you agree to these terms. Please read them carefully as they contain important information about your legal rights, remedies, and obligations.
Contact Us1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client") and HG Group ("Company", "we", "us", or "our"), a design and construction company registered in Singapore.
1.2 By engaging our services, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1.3 These Terms apply to all services provided by HG Group, including but not limited to design consultation, construction, renovation, and project management services.
"Agreement" refers to the service agreement between the Client and the Company, including these Terms and any subsequent amendments.
"Services" means the design, construction, renovation, or project management services provided by the Company as specified in the Agreement.
"Project" refers to the scope of work as defined in the Agreement.
"Deliverables" means all materials, documents, designs, plans, or other items produced by the Company as part of the Services.
"Intellectual Property Rights" means all patents, rights to inventions, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in goodwill, rights in designs, and any other intellectual property rights.
"Applicable Laws" means all laws, statutes, regulations, and codes applicable in Singapore.
3.1 The Company agrees to provide the Services with reasonable skill and care, in accordance with industry standards and Applicable Laws.
3.2 The scope of Services shall be as specified in the Agreement. Any additional services requested by the Client will be subject to additional fees and may require amendments to the Agreement.
3.3 The Company reserves the right to engage subcontractors to perform specific aspects of the Services. The Company remains responsible for the work performed by its subcontractors.
3.4 Project timelines provided by the Company are estimates only and may be subject to changes due to factors including but not limited to weather conditions, availability of materials, regulatory approvals, or changes requested by the Client.
4.1 The Client agrees to pay the fees as specified in the Agreement.
4.2 Payment terms will be outlined in the Agreement and typically include an initial deposit, progress payments based on project milestones, and final payment upon project completion and handover.
4.3 Invoices are due for payment within the timeframe specified in the Agreement. The Company reserves the right to charge interest on overdue amounts at a rate specified in the Agreement.
4.4 The Company reserves the right to suspend Services if payments are not received by the due date, without prejudice to any other rights or remedies the Company may have.
4.5 All applicable taxes will be charged at the prevailing rate unless explicitly stated otherwise in the Agreement.
5.1 The Client shall:
a) Provide accurate and complete information regarding the Project
b) Cooperate with the Company and provide access to the project site as required
c) Obtain all necessary permits, licenses, and approvals required for the Project
d) Make payments in accordance with the Agreement
e) Review and provide feedback on designs and deliverables within agreed timeframes
f) Comply with all Applicable Laws relating to the Project
5.2 The Client acknowledges that delays in fulfilling these obligations may result in corresponding delays to the Project timeline and may incur additional costs.
6.1 Any changes to the scope of Services requested by the Client must be submitted to the Company in writing.
6.2 The Company will evaluate the requested changes and provide the Client with details of any implications on cost, timeline, or other aspects of the Project.
6.3 No changes shall be implemented unless agreed upon in writing by both parties.
6.4 The Company reserves the right to make minor adjustments to designs or specifications that do not materially affect the quality, appearance, or performance of the Project.
7.1 All Intellectual Property Rights in the Deliverables, including designs, plans, drawings, and specifications, shall remain the property of the Company until full payment has been received.
7.2 Upon full payment, the Company grants the Client a non-exclusive, non-transferable license to use the Deliverables for the purposes of the Project.
7.3 The Client shall not reproduce, modify, or distribute the Deliverables for any purpose other than the Project without the Company's prior written consent.
7.4 The Company reserves the right to photograph the completed Project and use such photographs for portfolio, marketing, and promotional purposes, unless otherwise agreed in writing.
8.1 The Company warrants that the Services will be performed with reasonable skill and care in accordance with industry standards.
8.2 For construction and renovation services, the Company provides a warranty period of 12 months from the date of completion for workmanship defects, subject to proper maintenance and use by the Client.
8.3 This warranty does not cover:
a) Normal wear and tear
b) Damage caused by improper use or maintenance
c) Alterations or repairs made by the Client or third parties without the Company's approval
d) Defects in materials supplied by the Client
e) Issues arising from conditions beyond the Company's control
8.4 For materials and equipment supplied by third-party manufacturers, the Client will benefit from any warranty provided by such manufacturers, and the Company's liability shall be limited to assisting the Client in processing warranty claims.
8.5 The Client must notify the Company in writing of any defects within the warranty period. The Company shall have a reasonable opportunity to inspect and remedy any defects covered by the warranty.
9.1 To the fullest extent permitted by law, the Company's total liability arising under or in connection with the Agreement shall be limited to the total fees paid by the Client under the Agreement.
9.2 The Company shall not be liable for any indirect, consequential, or special loss or damage, including loss of profits, revenue, business, or goodwill.
9.3 The Company shall not be responsible for delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, lock-outs, accidents, war, fire, pandemic, or changes in laws or regulations.
9.4 Nothing in these Terms shall limit or exclude the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be limited or excluded by law.
10.1 Either party may terminate the Agreement with immediate effect by giving written notice to the other party if:
a) The other party commits a material breach of the Agreement which is not remedied within a reasonable timeframe after written notice
b) The other party becomes insolvent, enters into administration, or takes steps to wind up its business
10.2 The Client may terminate the Agreement by providing written notice to the Company as specified in the Agreement, subject to payment of:
a) All fees for Services performed up to the date of termination
b) Any costs incurred by the Company in relation to materials or third-party services ordered for the Project
c) Any applicable cancellation fee as specified in the Agreement
10.3 Upon termination, the Client shall immediately pay all outstanding invoices and fees for Services performed but not yet invoiced.
10.4 Termination shall not affect any rights, remedies, obligations, or liabilities that have accrued up to the date of termination.
11.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
11.2 Entire Agreement: These Terms, together with the Agreement, constitute the entire agreement between the parties and supersede all previous discussions, correspondence, negotiations, arrangements, understandings, or agreements relating to the subject matter.
11.3 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
11.4 No Waiver: No failure or delay by the Company to exercise any right or remedy provided under these Terms shall constitute a waiver of that or any other right or remedy.
11.5 Assignment: The Client shall not assign, transfer, or subcontract any of its rights or obligations under the Agreement without the prior written consent of the Company.
11.6 Third-Party Rights: A person who is not a party to the Agreement shall not have any rights under or in connection with it.
11.7 Notices: Any notice required to be given under these Terms shall be in writing and shall be delivered by hand, sent by pre-paid first-class post, or email to the other party at its address specified in the Agreement.
If you have any questions about these Terms and Conditions, please contact us at:
These Terms and Conditions were last updated on March 2025.